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ThiqFitness Terms of Service and Privacy Policy

Terms of Service

Last Updated: April 2026

Welcome to ThiqFitness! These Terms of Service outline the rules and regulations for using our website and services. By accessing this website and using our services, you accept these terms in full.

1. Services Provided

ThiqFitness provides fitness coaching, training programs, and related services. All services are subject to availability and may be updated or changed at our discretion.

2. SMS Communications (Text Messaging)

By opting in to our SMS program (e.g., by texting our keyword or checking an opt-in box), you agree to receive text messages from ThiqFitness.

  • Message Types: You consent to receive a combination of marketing promotions, appointment reminders, and customer service responses.

  • Consent: Consent to receive text messages is not a condition of purchasing any goods or services.

  • Opting Out: You can cancel the SMS service at any time. Just text "STOP" to our number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

  • Help: If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly at info@thiqfitness.com

  • Rates: Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency varies.

3. User Responsibilities

You agree to use our services for lawful purposes only. You must provide accurate and current information when booking services or communicating with our team.

 

4. Cancellations and Refunds

We understand that life happens, and we want to make our policy as fair and straightforward as possible.

  • Class Cancellations by ThiqFitness: If ThiqFitness cancels a scheduled class for any reason, you will receive a full refund of the class fee to your original payment method within 5–7 business days (depending on your banks procedures). You will be notified of any cancellation via SMS or email as soon as possible.

  • Client No-Shows: If you are unable to attend a class you have registered for, no refund will be issued. However, your class fee will not be forfeited — it will be automatically credited and transferred to the next available class of your choice. To transfer your spot, simply contact us at info@thiqfitness.com before the class begins.Late Arrivals: Clients who arrive late may be denied entry at the instructor's discretion to avoid disruption to the class. In such cases, the no-show transfer policy above will apply.

We appreciate your understanding and look forward to seeing you in class!

5. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of those changes.

Privacy Policy

Last Updated: April 2026

At ThiqFitness, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, and payment information when you book a service, sign up for our newsletter, or opt-in to our SMS program.

2. How We Use Your Information

We use your information to:

  • Provide and manage our fitness services.

  • Communicate with you regarding appointments, updates, and customer support.

  • Send you marketing and promotional offers (only if you have explicitly opted in).

  • Process payments and manage your account.

3. SMS Consent and Data Sharing 

We highly value your privacy, especially regarding your mobile information.

  • No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

  • All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to request access to the personal data we hold about you, and to ask that your personal data be corrected, updated, or deleted. To exercise these rights, please contact us at info@thiqfitness.com.

6. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:  info@thiqfitness.com

© 2025 ThiqFitness, LLC

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